Bitrix24: Social Workplace Collaboration Made Easy

 

Recently, an employee of Bitrix24 had reached out to me in regard to their social workplace collaboration platform. Of course, I was intrigued by this because I find these types of tools to be fascinating. Over the past couple years, I have been researching, testing, or using different SaaS to see how it can help organizations be more efficient. Naturally, I wanted to hear more about this and learn about the features it can offer an organization. Stephen Ankenman of Bitrix, Inc. was kind enough to speak with me in regard to their concept.

Ashley Perez (AP): What is the core concept of Bitrix24 and why did you decide to develop this idea?

Stephen Ankenman (SA): “Small businesses need classic intranet tools and social collaboration just like enterprises. Our driving philosophy is to unite the management of a company to a single platform that can handle all standard company operations: vertical and horizontal, internal and external.”

AP: What are some key features that help employees collaborate and coordinate more effectively?

SA: “Content can be shared instantly to any subset of users, whether it is a comment or file. Internal notifications, automatic reporting, and the activity stream replace a lot of email and greatly reduce the need to repeat information. For some companies, simply having anywhere, anytime access to files, tasks, and other data is a game-changer. There are also Business Processes available in the CRM and file library which can draw on other parts of the intranet, such as the company structure, instant notifications, and tasks to keep operations running smoothly.”

 AP: How does this SaaS help all levels of employees communicate and socialize?

SA: “The Activity Stream keeps users informed of everything that pertains to them and provides commenting and other methods of instant feedback (public or private). The social layer of Bitrix24 provides discussion threads directly attached to objects such as tasks and files, and spontaneous conversations can be started, shared, and enhanced with new files, pictures and videos.”

 AP: How has this helped project management?

SA: “Any number of project groups can be formed. Tasks inside groups can be viewed as a Gantt chart and are visible to all users.  With a group-only activity stream on the front page, it’s very easy to get a snapshot of what is going on.”

AP: What are the different features that help employees navigate to find relevant documents, knowledge-base, information, and resources?

SA: “ Search is very powerful in Bitrix24.  Search covers file content, comments, tasks, wiki entries, the CRM and other objects. It’s important to note that simply having all of these objects under one roof provides a distinct advantage for Bitrix24’s search.”

AP: Is Bitrix24 flexible and mobile? If so, please explain.

SA: “Bitrix24’s CRM is highly customizable to reflect products, sales stages, contact types, and all other nuances that are unique to each company’s sales process. In the intranet side, the access system lets you share what you want how you want and with whom you want.

“Business processes, available in the CRM and document library, allow highly specific workflows to be created according to the very specific needs of a company concerning approvals, conditions, and drawing in information at various stages of the workflow.”

Recently, I spoke with an individual, Jim Sweeney, who had started using Bitrix24 for his start-up company’s needs. As he had stated, “I’ve used other platforms before that seemed much more entailed and weren’t really necessary for smaller companies and start-ups like my own.  Bitrix24 helps with communication, organization, and project management. It’s simplified and user friendly so it’s very easy to find the information that you’re looking for. It helps organize each person in our group so we can clearly see what the next milestone is and what the next due date is. It helps us easily link our tasks to our process mapping.

“I can see it being really great for project management, and is especially good for inter-office communication. This is extremely helpful because all of the team members of my company is scattered throughout the country. The communication features are so clear and easy to use that we can get straight to the point rather than having to mess around with customization features.

“The selling point for this platform over larger platforms is the pricing (it makes it easy for small start-ups) and that its simple- I don’t need all the features that larger organizations need. It works for us. There is a very small learning-curve. For smaller companies, we don’t have time to waste on trying to learn every aspect of a platform. We’re more concerned about getting our product/service up and running. Bitrix24 takes away the hassle and allows us to get to what matters.”

After speaking with Stephen about Bitrix24 and also hearing some real, customer feedback, I’d have to say I’m impressed with this. Sometimes having too many customization features can be daunting, confusing, and can actually slow down productivity. I like the fact that Bitrix24 allows companies and users to get straight to the point and makes using the SaaS a lot easier.

If you’re interested in learning more about this company, please feel free to go to www.bitrix24.com

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Spotlight on PeopleMatter: Company Culture and HR Technology

A little over a year ago I started realizing that I needed to research deeper when it came to finding an ideal company that offered all (or most) of the things I wanted and valued. I was tired of submitting a resume to the same generic job posting. I hated that unsure feeling I’d get when I would interview with companies. And I really hated when I started a job and was almost instantly disappointed. With all of these thoughts floating through my head, I decided to start my employer search by simply Googling two things I loved: human resources and technology. I clicked on the first company located in Charleston, SC (where I currently reside) and my mouth instantly fell open as PeopleMatter’s webpage loaded on my screen. I was awestruck.

PeopleMatter encompassed HR and technology in a way that I could have never imagined. The technology was practical, efficient, visually appealing, and mobile. It made it easy for busy managers to manage their talent. PeopleMatter’s platform consists of the following SaaS areas:

  • Hire: The Hire platform handles all of the recruiting, tracking, and on-boarding processes from start to finish. It organizes the company’s:  applicant tracking system (ATS) functions; background checks; job assessments; tax credits; I-9s; and on-boarding paperwork and processes.  Being that I’ve worked in HR before, I’m well aware of how frustrating it can be to have multiple logins for several vendors that handle these processes. It was a relief to see that PeopleMatter found a way to take the hassle out of the on-boarding process.
  • Learn: Assigning and tracking employee training has never been easier. This learning management system allows managers to easily select and assign specific training for different job functions. Managers can upload PDFs, videos, and other training material for employees’ review. Managers can use this tool to keep track of an employee’s progress and test scores. Additionally, this system can run reports to show metrics of which training materials seem to be working and which might need to be tweaked.
  • Schedule: Scheduling is a breeze with this platform. Managers can create schedules and effortlessly share it with employees. Employees can even use the free mobile app to view schedules, request time off, and switch shifts on the go. Managers can use this system to ensure that all shifts are covered and to ensure that the company isn’t incurring unnecessary costs by double-scheduling employees. Efficient and effortless.
  • Engage: This area will be coming out soon but will be sure to grab managers’ attention. The tool will be designed to create incentive programs to help motivate and engage employees (every manager’s dream!)

But PeopleMatter’s sleek and engaging SaaS platform isn’t the only thing that caught my attention, it was also their impressive company culture. After reading about their company culture, I was sure to track their growth and development via social sites like Twitter, Facebook, and LinkedIn. As the year went on, I saw that their company was getting bigger and better in all areas. Employees generally seem to love working here. Some of the reasons why PeopleMatter’s culture rocks:

  • CEO, Nate DaPore, actually takes the time to use social media to tell the world about exciting news going on within the company, his employees, and his clients. To see a CEO of a company that is this openly invested in the business, his people, and his customers… well, there are no words. Judging by what I’ve seen, I’m sure he has an infectious passion that inspires those around him.
  • VP of San Francisco, Mark Deaton, took the time to have a phone call with me. When we ended our conversation, all I could think was, “Wow.” Mark had a management style that moved me. He talked about how he truly cares about his employees and that he has a drive to help them succeed professionally and personally. His conviction was tangible. He believes in his ability to do to good by his employees so much that he actually invited me to connect with some of them to discuss his management style. That level of confidence seems to prove that he follows through with what he says.
  • PeopleMatter involves all their employees in events to support and promote their clients, both new and old. It’s nice to see that everyone is involved in the company’s success and all the pictures seem to show that they’re having a good time.
  • PeopleMatter is random which makes the employees excited to see what’s in store for them each day they come into the office. From firing random cannons, to Mario Kart wars, to randomly doing a cross-country RV road trip- who knows what they’re going to get into next.

I wanted to put a spotlight on this company today because it does have a lot of great qualities to it. The technology is amazing and I can’t wait to see what new platforms and features they come out with in the future. Additionally, their culture is one that I can easily say that people would feel lucky to work for or with them.

Links:

PeopleMatter. 

PeopleMatter Platforms.

PeopleMatter Culture.

Twitter: @PeopleMatterHR