Are You Sparking Engagement in the Workplace?

As always, employee engagement is a hot topic in the business world so #TChat decided to tackle this topic in last Wednesday’s chat. In this chat, the contributors and #TChat ambassadors took the time to really consider what engagement is, what sparks engagement, and what differences it would make for employees and the workplace as a whole.

First, what is engagement? Employee engagement is a management concept that believes if an employee is  fully involved in and passionate about their work/job roles, they will contribute in a way that will be in an organization’s best interest. Employees will work hard to help the organization progress and succeed. This engagement is considered to be measurable in a sense that an employee’s attitude and feelings can influence their willingness to learn, grow, and perform in a way that will benefit the organization. In a manager’s eyes, this is a dream come true. However, the reality of the situation is that many employees aren’t as engaged as management would hope. Why is this and how can we change this?

Some #TChat contributors mentioned the following feelings and thoughts about engagement:

  • Failure is ok: Trust in your employees, allow them to fail, and forgive them for their failures. The important thing is to allow then to try something that might be pushing their comfort zone. And most importantly, help them understand and learn from these failures. This can allow them to succeed in the future.
  • Remember “follow the leader”: Management and leaders need to be engaged, also. Employees look up to managers and leaders for guidance, for a connection, and to understand where they stand in the organization. It’s important for managers and leaders to have certain energy to them, display engagement and passion, and try to fuel engagement in employees by example. After all, to an employee, it’s not a good sign if their manager seems disengaged themselves.
  • Be there for your employees: the fastest way to understand what engages your employees is to recognize that each employee is different and require individual needs. Take the time to see how your employee thinks, feels, and processes different situations/information. From there, ask the employee how you can help them. Too often, management/leaders assume that every employee will respond to one course of action meant to engage them. This is not true. Remember that they are individuals and take the time to help them with their individual needs. It will make a difference.
  • Create a connection: stop with the suggestion boxes and anonymous surveys. It’s impersonal and quite honestly, you will never get the in depth information you need to truly understand how to engage your employees. Open up the ability to connect with your employees by having a real conversation with them. Listen, be open, make them feel comfortable, and be willing to get down to the core of the situation. To understand employees’ needs for engagement, you have to communicate. A piece of paper isn’t going to help you get the best response.

What steps are you taking to engage your employees? Do you realize that every one of them may have a different need? If so, what are you doing to ensure that you are taking the time to understand each of their individual needs? How are you helping them get the support they need to reach their highest level of engagement? Think about it.

If you enjoy topics like this, be sure to check out #TChat on Twitter on Wednesday at 7pm EST.

More Links:

#Tchat Recap by Kathleen Kruse

#Tchat insights on Storify

Talent culture

Photo Source

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How to Promote Social Learning

#TChat has done it again! Another wonderful chat last Wednesday has given me some really great information for today’s blog post. Last week we discussed the importance of promoting a learning culture in the workplace. Many participants chimed in and let us know what they suggested in order to create in an environment where social learning could succeed. As usual, the chat is comprised with some really fantastic people that had some great input on the topic.

An environment and workplace culture that promotes continuous learning is key in aiding a company towards a constant, successful future. Here are some ways you can encourage learning within your workplace:

  • Don’t hand out answers: If someone comes to you looking for help or an answer, make them think.  Ask them questions that could help them learn where to look for a useful resource, or ask them questions to help them critically think and potentially come up with the answer on their own. Sometimes people know the answer, they just need a question to help them lead to it.
  • Create a safe environment: Allow people to feel like they can freely voice their thoughts, feelings, suggestions, and concerns without being judged.
  • Encourage people to challenge the status-quo: Things change because people question if what’s currently in place is relevant. Allow people to challenge what is currently there so they can investigate new trends and resources and hopefully come up with a better solution that will work presently or in the future. This can allow business progression.
  • Encourage people to share: Allow people to come to you and openly share new resources for learning and information. Sometimes people can find new things that the L&D or HR department may have never stumbled upon.
  • Be adaptable: Things change fast, so be sure to keep up. Don’t teach things or use methods that are out of date, otherwise you may have reversed learning and growth rather than helped.
  • Be open to different learning options: Many people think that learning is only conducive in classrooms and workshops but technology has opened up other outlets for learning. For example, I learned so much from different professionals that I networked with via Twitter chats and LinkedIn discussions. I never thought those social media sites would be as useful as it truly was.

Learning is important for your employees’ personal and professional growth. When your employees grow, they are able to bring more to the table and help your company reach new heights. Promote learning in your company- it can benefit all that are involved.

For more information about this topic, check out Meghan Biro’s article in Forbes and the #TChat Slideshow that Sean Charles created.

Also, be sure to join #TChat on Wednesdays at 7PM EST