The Importance of Accurate Interview Notes

Interviews have evolved. No longer do people go through one or two face-to-face interviews before landing a job. The interview process has become more complex, with variations of interview options and multiple people involved in the process. With that in mind, it’s not impossible for candidate information and responses to get lost in translation. Could interviewers create issues by filling in the blanks while writing up their interview notes?

Recently, I’ve been thrown back into the trenches of recruiting. Although my current job deals with strategy, it’s amazing to see how much recruiting has progressed since the time I’ve been directly involved in it and it’s great to remember all the little things that go into the recruiting and interviewing process, from sourcing, to outreach, interviewing and submittals. In the current project I’m involved in, we’re even utilizing the live video interviewing technology. And as always, HR compliance is definitely stressed through this process.

As I’ve been going through the interviews and getting back into the swing of things, I recall the importance of keeping interviews conversational. Rather than interrogative, it’s important to cover the questions on the interview screener and even more important to ask follow up questions throughout the process.

But why are follow up questions important?

As the candidate is moved throughout the process, many people will come in contact with them. From recruiters, hiring managers, department heads, and so on, many people will be interviewing them on different things. And, as such, many people will rely on the previous interviewer’s notes to get a background story prior to interviewing them. Certain questions need to be documented and a detailed synopsis should be written up and passed on to the next interviewer. But what happens if responses get misconstrued?

Communication is fascinating and many different people can perceive the same information in different ways. Additionally, people’s minds can connected points A to B with little information. But, how things are understood (or misunderstood) and people’s ability to fill in the blanks can affect the end result of what the candidate really meant. This can skew information and potentially disqualify a candidate from progressing when they were actually a great fit.

So recruiters, don’t be afraid to ask follow up questions. Don’t even be afraid to touch base with a candidate after an interview for further clarification. It’s better to cover your bases than miss out on a great hire.

Photo Source

 

Advertisements

One thought on “The Importance of Accurate Interview Notes

  1. Pingback: The Importance of Accurate Interview Notes | Th...

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s